All personal information given to us through this website will only be held and used with care and in accordance with this policy and the General Data Protection Regulation (GDPR).
Use of Information
We will not collect any personal information about you, except where it is specifically and knowingly provided by you, for example when you register as a user of the website or request information or provide us with feedback on the website.
When personal information is collected it may be used by us to corroborate your identity and to enable us to provide you with the services we offer through this website and to process and fulfil requests for information or advice as well as to further develop this website to be useful to you and enable us to provide further services on this website in the future.
We may share non-personal aggregate statistics (group) data about visitors to this website, use and other traffic patterns with connected, or third parties. However, we do not sell or share any information outside Ratcliffes about you as an individual user of this website unless you agree to us doing so.
When you view this website by linking from another web page Ratcliffes may store the name of that web page for the purposes of internal administration and analysis.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
You can manage these small files yourself and learn more about them through "Internet browser cookies - what they are and how to manage them".
Purpose: So service is available when you want it and fast, we measure numbers and volumes of visitors. These also help us to understand what visitors want to use and not to use, so we can improve the service you receive and archive what is not used.
Links to other Websites
We may from time to time refer to or establish relations with companies, organisations and public bodies that will enable you to access their websites directly from our website.
We will try to provide you with links to high quality, reputable websites which we believe will be of interest and relevant to you, but please note that such third party websites are not under our control and we do not contribute to the content of such websites.
When you click through to any of these websites you leave the area controlled by Ratcliffes. We cannot accept responsibility for any issues arising in connection with the third party's use of your data, the website content or the services offered to you by these websites.
In addition to these policies your personal data is protected in the UK by the General Data Protection Regulation (GDPR). Under this Act we will only process any data we hold about you in a lawful and fair manner. We will keep your data securely to prevent unauthorised access by third parties.
Your personal data may have to be disclosed if we are required to disclose it by law, or as a result of a lawful request by a governmental or law enforcement authority.